Simply create a LUXE Botanics customer account and you will automatically become part of the loyalty program. Alternatively, you can join by clicking on the Launcher tab on the bottom right hand corner of your screen.
WELCOME TO OUR LUXE INSIDER CLUB
Join our exclusive community to earn rewards and receive money off future orders while discovering the benefits of our award winning, transformational botanical skincare. Gain exclusive access to members-only discounts, double points days and the latest LUXE news.
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Frequently asked questions
How do I join your loyalty program?
How do I earn loyalty points?
Earn 5 points for every $1 that you spend in store. Each time you earn points, you will receive an email with your updated loyalty points balance. When you open an account you will automatically earn 500 points. You can also earn points by liking and sharing on social media, signing up to our newsletter, and referring a friend. Make sure you tell us your birthday and we'll send you 500 points on the day.
How do I check my loyalty points?
Each time you shop online you will receive an email with your updated loyalty points balance. From the email you can click the link to access your customer portal and check your rewards. Alternatively, you can join by clicking on the Launcher tab on the bottom right hand corner of your screen.
How do I redeem awards?
You will be able to apply LUXE Insider rewards to your order at checkout as a discount code. You need to log into your account to redeem your points for a dollar value ($5, $10, $15, $20, $25) which will unlock a unique discount code for that dollar value. You can redeem your discount code on our payment page during checkout, just copy and paste your unique code into the discount bar and click apply. You can only use one reward per transaction.
What is the minimum amount of points I can redeem?
You need to have a minimum of 500 points to redeem a $5 reward.
Can I combine my points with another discount?
No, you can only use one discount code per order. If there is a site wide automatic discount applied then this will take precedence over your discount code.
No, LUXE Insider points never expire.
What are the terms and conditions?
• LUXE Botanics LUXE Insider Loyalty Program is operated at our discretion. We have the right to make changes to or cancel the scheme without notice.
• LUXE Botanics retains the right to withdraw certain products from the scheme or change the exchange value or amount of points available on products.
• The LUXE Insider Loyalty Program is not available for wholesale accounts.
• A customer may only hold one LUXE Insider account regardless of the number of email addresses used to register, only one account will be valid.
• Points cannot be exchanged for cash.
• Points are non-transferrable.
• Points are deducted on products that have been returned or refunded.
• Points are only offered on the value paid and excludes the cost of shipping.
• Points are earned when the order has been paid.
• There is no minimum order requirement to receive points.
• If a customer account is cancelled by LUXE Botanics under these terms and conditions, the customer has no recourse to claim reimbursement for or redemption of points in the account at the time of closure.
• Any decision made by LUXE Botanics about the allocation or redemption of loyalty points is final.