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In Luxe Botanics we believe that simplicity is the highest level of sophistication. We like to make information readily available to our customers and partners in a clear and straight-forward manner.
By registering on our website, you acknowledge and agree with the following terms and conditions which, collectively, form our end-user’s agreement (“Agreement”):
Who We Are
- By signing up to our website, you are entering into an Agreement with Luxe Botanics Pte. Ltd. (UEN No. 201539581H), a company established in Singapore at 190 Middle Road #10-08 Fortune Centre 188979 (“Luxe Botanics”).
- In the following terms and conditions we may refer to you simply as “you” and to Luxe Botanics as “we.”
What you are agreeing with
- At sign up. You will need to provide us with an email address and a password to sign up to an account in our website. You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. You are responsible for keeping such information current and truthful. You agree to accept responsibility for all activities that occur under your account and/or password. If you are accessing and using the site on someone else's behalf, you represent that you have the authority to bind that person as the principal to all terms and conditions provided herein.
- Our relationship. Signing up to our website does not authorize you to represent Luxe Botanics as an agent, representative, distributor, or dealer. Likewise, any arrangements must be specifically agreed upon by Luxe Botanics through separate agreements.
- Use of our products. As a registered user, you are authorized to purchase our products for personal use only. The resale, distribution, or stock of our products are strictly prohibited. Any such arrangements must be specifically agreed upon by Luxe Botanics through separate agreements. We reserve the right, without notice, to cancel or reduce the quantity of any order to supply our products to be provided to you that we believe, in our sole discretion, may result in the violation of these terms and conditions.
- No returns. Unfortunately, we are unable accept the return of our products for hygiene reasons. Therefore, all sales are final. Nevertheless, we will hear any claims of defective product and, if we deem appropriate, we may replace any such products at no additional cost (postage applies) as the sole remedy available to you in such case.
- Damage while in transit. Our liability for the integrity of any shipped products ends the moment we handle your shipment to a postal or courier services for delivery. Any damage or loss of products while in transit must be solved between you and such postal or courier service. Nevertheless, we will hear any claim of damage or loss of products while in transit and, if we deem appropriate, we may resend the products at no additional cost (postage applies) as the sole remedy available to you in such case.
- Our intellectual property. All materials contained on this website are protected by Singapore and International copyright laws. You may not alter or remove any trademark, service mark, copyright or other notice from copies of the content. You are not granted the right to use, explore, copy, transfer, store, or in any way dispose of any of our intellectual property including, but limited to our trademarks, logos, images, text, formulations, and designs belonging to, or associated with the Luxe Botanics brands found in our website, social media platforms, and product packages.
- Data protection & privacy. Sales of our products are closed using third-party transactional platforms (e.g. PayPal). Your financial data is handled by you directly to such third-parties in their own platforms, and stored and handled in accordance with their data protection and privacy terms and conditions. Luxe Botanics does not store or handle any such information as it does not have access to it. All comments, feedback, suggestions, ideas and other submissions disclosed, submitted or offered to us on directly or through our website or otherwise disclosed, submitted or offered in connection with your use of our website remains our property and as such we are under no obligation to maintain any such comments in confidence, to pay compensation or to respond to any such comment.
- Warranties. While we attempt to be as accurate as possible when describing our products on our website, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors, information or other content available on our website are error-free. The information, products, and materials contained or offered in our website are provided on an "as is" basis with no warranty. To the maximum extent permitted by law, we disclaim all representations and warranties, express or implied, with respect to such information, products and materials, including, but not limited to, warranties of merchantability, fitness for a particular purpose, title, and intellectual property non-infringement.
- Allergies; adverse reactions. Some of our products contain nut oils and caution should be taken before using them if you have a suspected allergy. We advise all customers to thoroughly read our ingredients prior to purchase and use. We advise everyone to consult a health care professional before using any of our, as well as any other skin care products. We encourage our users to inform us of any allergies or adverse reactions noted while using our products, however, please note that we will not be liable for any consequences, directly or indirectly, resultant from any such allergies or adverse reactions.
- Liability. We are not liable for any direct, indirect, special, punitive, incidental, or consequential damages, or any damages whatsoever in excess of the amount you pay to us for our products. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. No action or proceeding may be brought against us with respect to any claim or dispute arising from the use of this website or the purchase of any products through this website unless such action or proceeding is brought within one (1) year of such use or purchase.
- Termination. We may, without incurring any liability to you, terminate or suspend access to all or part of our website, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or this agreement, or is harmful to the interests of another user, a third-party, a merchant, or a licensor.
- Links to third-party websites. We are not responsible for the content of any off-website pages or any other websites linked to or from the site. Links appearing on the site are for convenience only and are not an endorsement by us of the referenced content, product, service, or supplier. Your linking to or from any off-website pages or other websites is at your own risk. You should carefully review the terms and conditions and privacy policies of all off-website pages and other websites that you visit.
- Entire agreement. This agreement shall, as the same may be amended from time to time, constitute the complete and exclusive agreement between us and customer with respect to the subject matter hereof.
- Amendments. We have just begun our journey so from time to time, Luxe Botanics may revise and amend the above terms and conditions. Any such change will be communicated to you as a registered user before they take place.
- Electronic notice. You consent to receive any agreements, notices, disclosures and other communications to which these terms and conditions refer from us electronically including without limitation by e-mail or by posting notices on this site. You agree that all notices that we provide to you electronically satisfy any legal requirement that such communications be in writing.
If you need to discuss the relationship
Just send us an email at firstname.lastname@example.org. We will do our best to address your concerns in a timely and professional manner.